Information we collect
We collect information you provide through enquiry forms, callback requests, the case assessment form, live chat and any documents you upload. This typically includes name, contact details, property address, tenancy details and supporting documents.
How we use enquiries
We use the information to respond to your enquiry, complete a free case assessment, prepare documents and provide property recovery support. We do not sell your information to third parties.
Uploaded documents
Documents you upload are used solely for assessing and supporting your case. They are stored securely and accessed only by EMT team members who require them to assist you.
Chat transcripts
Live chat conversations are saved so we can follow up and improve our service. Transcripts may be reviewed by EMT team members.
Cookies and analytics
We may use basic cookies and analytics tools to understand how visitors use the website and improve the experience. You can control cookies through your browser settings.
Data storage
Information is stored on secure servers. We retain enquiries and case information for as long as necessary to provide our service and meet legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. We will respond to lawful requests in line with UK data protection law.
Contact details
EMT — Evict My Tenants, 5 Northampton St, Leicester LE1 1PA, United Kingdom. Email: Admin@evictmytenants.co.uk. Phone: +44 116 243 6464.
Legal disclaimer
Information on this website is for general guidance only and does not constitute legal advice. Where legal advice or representation is required, landlords should seek advice from a qualified professional.